Privacy Policy
Korea Payment Services Co., Ltd. (hereinafter referred to as the “Company”) respects your personal information and strives to protect the personal data you provide.
The Company endeavors to comply with the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. and the Personal Information Protection Act.
Through this Privacy Policy, the Company informs users about how personal information is collected, used, and protected.
This policy has been effective since February 2015.
Contents
General Provisions
Items of Personal Information Collected and Method of Collection
Purpose of Collection and Use of Personal Information
Retention and Use Period of Personal Information
Destruction Procedure and Method of Personal Information
Provision of Personal Information to Third Parties
Rights of Users and Legal Representatives and Methods of Exercising Rights
Installation, Operation, and Refusal of Automatic Personal Information Collection Tools
Other Matters Regarding Personal Information Handling
Personal Information Protection Officer and Customer Support Information
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General Provisions
“Personal Information” refers to information that identifies an individual, including name, resident registration number, etc., and also includes information that can be combined with other data to identify an individual.
The Company complies with the relevant laws and guidelines related to personal information protection.
This Privacy Policy applies to all personal information collected through the Company’s websites, applications, software, social media pages, and other online/offline services.
The Company discloses this policy on the Company website (https://mktgl.com/ ) for easy access at any time.
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Items of Personal Information Collected and Method of Collection
(1) Items Collected
The Company may collect the following personal information when users participate in marketing activities or use services:
• Name, position, company name, email address, mobile number, address
• Login ID, password (when login is required)
• Service usage records, logs, cookies, IP address
• The Company does not collect sensitive personal information (beliefs, political opinions, health, etc.)
• The Company does not intentionally collect personal information from children under 14 years old. If unavoidable, consent from a legal guardian will be obtained first.
(2) Methods of Collection
The Company may collect personal information through:
• Website forms, content downloads, newsletter subscriptions, event applications
• Offline events, phone, email, fax
• Browsers, mobile devices, social media integrations
• Consent forms where the user selects agree/disagree
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Purpose of Collection and Use of Personal Information
The Company uses collected information for purposes including:
(1) Customer Management
• Identification, prevention of unauthorized use
• Membership verification
• Complaint handling, notices, service usage statistics
(2) Service Provision
• Providing services, information, newsletters, promotional event participation & rewards
(3) Marketing and Advertising
• Advertising and promotions (with prior user consent)
The Company will notify users before collecting personal information and will obtain consent before using information for other purposes.
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Retention and Use Period of Personal Information
Personal information is destroyed once the purpose is achieved.
However, information may be retained as required by law:
Category Retention Period Legal Basis
Records of contracts or withdrawal 5 years Consumer Protection in E-Commerce Act
Payment & supply records 5 years Consumer Protection in E-Commerce Act
Complaints and dispute handling 3 years Consumer Protection in E-Commerce Act
Credit information records 3 years Credit Information Use & Protection Act
Advertising records 6 months Consumer Protection in E-Commerce Act
Log records / IP tracking 6 months Communications Privacy Protection Act
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Destruction Procedure and Method
(1) Procedure
After the purpose of use is achieved, the information is transferred to a separate DB and then destroyed after a retention period.
Deletion request email: eddykim@mktgl.com (processed within one week)
(2) Method
• Electronic files: permanently deleted using technical methods
• Paper documents: shredded or incinerated
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Provision of Personal Information to Third Parties
The Company does not provide personal information to third parties except:
• When required by law
• For billing and payment
• For statistical/academic use (when anonymized)
• When explicitly consented by the user
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Rights of Users and Legal Representatives
Users and legal guardians may request access, correction, deletion, suspension of processing, and withdrawal of consent.
Requests may be denied only when:
• Required by law
• Risk of harming others’ life, safety, or property
Incorrect data will not be used or shared until corrected.
Users must keep their information updated and protect their personal information (e.g., passwords).
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Automatic Personal Information Collection Tools
The Company uses cookies to provide optimized services and track preferences.
Users may refuse cookies through browser settings; however, service limitations may occur.
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Security and Personal Information Protection Measures
The Company takes the following measures:
• Internal control policies and audits
• Access control systems
• Encryption of personal information
• Virus protection and security systems
• Restricted access to authorized employees only
• Confidentiality agreements and training programs
Links and External Services
The Company is not responsible for personal information handling on external linked websites.
Posting Policy
User posts may be removed for:
• Spam, defamation, privacy infringement, illegal content
Email Collection Ban
Unauthorized email collection is prohibited.
Advertising Information Transmission
Advertising content will only be sent with prior consent, and opt-out options will be provided.
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Personal Information Protection Officer
Category Details
Name Kwangjin Cha
Position Team Leader, RM Team
Contact +82-10-9084-4600
Related Complaint Institutions
• Privacy Infringement Center: www.118.or.kr / 118
• Supreme Prosecutors’ Cyber Bureau: www.spo.go.kr / 02-3480-2000
• National Police Agency Cyber Bureau: www.netan.go.kr / 1566-0112
